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VYNDARIX

Frequently asked questions

What the platform does, how it integrates, how it protects data and how to get started. If your question isn't here, ask our team.

General

What is Vyndarix?

Vyndarix is an adaptive behavioral engine for real-time fraud detection and AML compliance. It learns how each customer, device and account normally behaves and flags what doesn't fit, for banks, payment processors and fintechs.

What types of organizations use Vyndarix?

Banks, payment processors and PSPs, and fintechs use Vyndarix to protect transactions, meet regulatory requirements, and manage risk across their customer base, from large financial institutions to fast-growing digital banks.

How is Vyndarix different from traditional, rule-based fraud systems?

Rule-based systems only catch what they are explicitly told to look for, with the same thresholds for everyone. Vyndarix is an adaptive behavioral engine: it builds a baseline of normal behavior for every customer, device and account, flags departures from it, and adapts from confirmed fraud and analyst decisions. Configurable rules are still available for policy and regulatory controls, but they are not the whole defence.

Platform & capabilities

What can Vyndarix detect and prevent?

Vyndarix covers fraud prevention (card, payment, APP, application, scam, account takeover and lending fraud), intelligence and analytics (behavioral profiling, fraud ring detection and unified fraud and AML), and compliance (AML transaction monitoring, KYC and sanctions screening, and merchant monitoring). See our Solutions page for the full list.

Can we start with one capability and add more later?

Yes. You can start with the capabilities that matter most to you today, whether that is fraud detection, AML compliance, or KYC screening, and expand as your needs grow, all on the same platform.

Does Vyndarix replace our existing fraud or compliance tools?

Vyndarix is built to work as your primary fraud and compliance platform, integrating via API alongside your existing core banking, payment, and case management systems rather than requiring a full rip-and-replace.

Integration & deployment

How long does it take to integrate Vyndarix?

Most customers integrate within days using our RESTful API. Exact timelines vary based on your transaction volume, data sources, and configuration needs.

What deployment options are available?

Vyndarix can be deployed in the cloud, in a private cloud, or on-premises, depending on your data residency and infrastructure requirements.

Do you provide an API?

Yes. Vyndarix is API-first, so you can send transaction and customer data and receive risk decisions and screening results programmatically, alongside webhook notifications for real-time updates.

Security & compliance

How does Vyndarix protect customer data?

Data is encrypted in transit and at rest, access is role-based, and every decision is logged in a complete audit trail for regulatory examination. See our Security page for details.

What compliance and security standards does Vyndarix align with?

Vyndarix is GDPR and UK GDPR compliant and has been independently penetration tested by a CREST-accredited firm, with a clean result. Our controls are designed to SOC 2, ISO 27001 and PCI DSS requirements, and Vyndarix can run in your private cloud or on-premises if your policies require it. See our Security and Compliance pages for details.

Where is our data stored and processed?

It depends on your deployment model. Cloud customers can choose their data region, while private cloud and on-premises deployments keep data entirely within your own infrastructure.

Pricing & getting started

How much does Vyndarix cost?

Pricing depends on your transaction volume, the capabilities you need, and your deployment model. Contact our team for a tailored quote based on your specific use case.

How do I get started?

Request a demo and our team will walk through your specific use case and recommend the right combination of capabilities for your organization.

What happens after I request a demo?

Our team follows up within 24 hours to schedule a personalized walkthrough mapped to your transaction types and compliance requirements.

Still have questions?

Talk to our team about your use case, or see the platform working in a demo. We reply within 24 hours.

Frequently Asked Questions | VYNDARIX